Tag Archives: performance

Safety & Shipping Review 2017


Maritime losses at sea are always worth reviewing. Allianz, a major insurer, has published this report on 2016 shipping incidents, and trends to be expected in 2017 and beyond. See the pdf below for the full report.

This review focuses on key developments in maritime safety and analyzes shipping losses (of over 100 gross tons) during the 12 months prior to December 31, 2016. It also identifies some of key risk management challenges the industry faces moving forward.

Source: Safety & Shipping Review 2017 – Supply Chain 24/7 Paper



Understanding the 2017 Gartner Top 25 Supply Chain Rankings

Again Dan Gilmore skewers the Gartner top 25 supply chain ratings.  For me the most disturbing thing is that being a Gartner client is probably the surest way to get on it.

And you have to get past the idea that only large companies, and relatively light on assets ones, have the best supply chains.  Managing the assets is what logistics is about.  Whether it is good to have them or not should not be a factor– it is just a different set of skills one develops.

Supply Chain Digest LogoDissecting this Year’s List, as Now Amazon Joins the ”Hall of Fame”

Source: Understanding the 2017 Gartner Top 25 Supply Chain Rankings

Supply Chain by Design: Service Level Measures in the Supply Chain

Service Levels are fine, but how are they measured? Mike Watson of Northwestern, via Dan Gilmore and Supply Chain Digest, bring this interesting discussion.

I’m reminded of years ago when we installed a system allowing customers to dial an automated speech system that told them where in our system their order was.  It was supposed to reduce phone calls to the salesman followed by phone calls to the factory (this pre-dated universal email!).  The system worked great; but when we talked to customers they said they didn’t use it. Reason: manufacturing had only put in three possible stages– ordered, in process, and delivered! They weren’t disclosing anything in the middle!

One factor Mike is not yet talking about is how to use service levels to coordinate transport suppliers’ activities.  Carriers would be able to work better if they could group customer bundles that require the same service together. There’s no common standard to do that. The closest we come is Amazon’s Prime, which specifies two-day delivery when it is available for a product.  Since virtually all the packages shipped that way are very similar, the standard works well for Amazon, and actually we are seeing convergence on it among other firms sell packages and deliver them.   Package carriers can coordinate on doing the things in their work that assure the two-day deadline is met, and it’s clearly an exception if that does not happen. They’re free to figure out themselves how to do it, and risk losing the business if they can’t maintain a high enough score on the standard.  But it’s hard to generalize this when you have a service subject to large delays, and a very complex carrier and handling network, such as container shipping. My partner Chris Clott of SUNY Maritime and I wrote something on this and presented it at the last IAME meeting in 2016, at Hamburg Germany.

So it is great to see others talking about the many issues in SLAs that need some kind of standardization to provide a coordinating benefit.

Supply Chain Digest LogoWhite Paper: An Introduction to Service Level in the Supply Chain, Part 1

Source: Supply Chain by Design: Service Level Measures in the Supply Chain