This piece by Ken Cottrill from MIT discusses Jeanne Ross’s views on the trends in digital support of enterprises. Clearly they are growing, and it’s also apparent that there is potential for great improvement in enterprises by careful attention to what’s important. There are two nice cases cited.
But I found most interesting was her statement that
“the operations mindset is not a good fit for highly fluid digital services platforms…”
In operations we tend to think that everything is operations, or at least has a close connection, looked at from the right point of view. This statement challenges us to think through how the operations community has been limiting itself by its point of view, and perhaps needs to retool with a closer connection with the new practices of agile, customer-centric and user-motivated change.
We need even more of the design thinking and entrepreneurial attitude in operations.
Source: Turning Digital Disruption Into a Building Block for Change
The bridge in New York is open to traffic, but the big ships cannot pass yet. Nevertheless, it’s just a matter of some time till the Port of New York/New Jersey starts accommodating the larger ships that can use the Panama Canal now. This may give the New York area ports a big boost over the other East Coast competition.
BAYONNE, N.J. (AP) — The newly raised Bayonne Bridge is back in business.
Source: Newly Raised Section of Bayonne Bridge Open to Traffic | New York News | US News
Maersk is one step closer to its proposed merger with Hamburg Sud. It required an agreement for Hamburg Sud to drop out of five other alliances it was a part of when the deal closes, possibly by the end of 2017. Radical reorganization of the alliances is going to play havoc with shippers’ plans, of course, and require new contracts all around. The transaction costs to shippers will be substantial. And no one will defray this burden, unless Maersk and the other alliances cut rates accordingly to help convince shippers to go through the change.
Long term it might benefit shippers. But in the shorter run it’s hard to see how.
There are still four countries that need to approve the deal, so it will be a while before we learn all the fallout from the merger.
Source: EC clears the way for Maersk takeover of Hamburg Süd – The Loadstar